As a fleet manager considering moving to a dedicated contract carrier (DCC), you are looking to transfer the responsibility of your transportation functions and the associated liabilities to a third party.
When you do so, you should expect the transition to be seamless, with the same or improved service to your customers. The primary reason for considering a DCC is to be relieved of the challenges of operating your own fleet of trucks while focusing on your primary business. You should expect the burdens of operations, maintenance and compliance (with ever-changing regulations) to shift to the DCC.
Same or better service
Your customers should not notice any degradation in service levels. The DCC should provide your customers with the same quality of service and on-time delivery, or better than your operation did in the past.
Vehicles spec’d with the appropriate technology
Vehicles should be designed with up-to-date technology that will improve operating efficiency and safety.
Response to surge demand
A DCC should be able to respond to demand surges by ensuring there are enough trucks and drivers to meet your peak demand and any seasonal surges.
Well-maintained vehicles
All vehicles should be well-maintained so they perform for the length of the agreement and operate safely for both drivers and the general public.
Clean vehicles
Under the DCC model, you, as the customer, have the option to brand the trucks however you see fit, including decaling the truck with your company name instead of that of the DCC. The trucks can function as a moving billboard for your company (if that is your preference), playing a big role in your company's image. Clean trucks send a message to drivers, customers, and the general public about the quality of the fleet.
