Betts Spring announced that it has been named to Paccar’s 2011 elite group of suppliers meeting the OEM’s demanding quality expectation of 50 PPM. Betts earned the distinction by lowering PPM, or product defects expressed in parts per million, to zero at its heavy-duty component manufacturing facility in Fresno, Calif., where the company’s lineup of spray suppression products are produced.
Betts Spring supplies Betts and Life-Time Fenders branded spray suppression products and other proprietary components manufactured to Paccar specifications. This is the second time Betts has received this honor, having been recognized previously in 2007.
“It is truly an honor to receive this recognition from Paccar, a highly valued customer of Betts,” says Mike Betts, president. “Throughout our operations, everyone is committed to meeting or exceeding the expectations of our customers for quality products delivered on schedule. We appreciate that Paccar has recognized our effort and superior results. Betts diligently pursues excellence for Paccar and every other customer we serve.”
In meeting the PPM standard, Betts says it creates a successful product more than 99.995 percent of the time. Suppliers must have one year of product history with Paccar before they can be nominated for the 50 PPM quality certification, a distinction maintained on a rolling six-month performance basis.
In addition to maintaining a nonconforming parts rate of less than 50 PPM, Paccar’s robust criteria also includes maintaining a warranty claims rate of less than 50 PPM (one claim per 20,000 receipts); Production Parts Approval Process (PPAP) submission acceptance rate of 98 percent; an on-time submission rate of greater than or equal to 99 percent for the prior six months; maintaining a quality system in compliance with QS-9000, ISO/TS 16949 or ISO 9001 for 2008; and passing Paccar’s Supplier Readiness Review.
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