Driver and maintenance training needs at the company are now being managed on the CarriersEdge system. An integration with the carrier’s Human Resources operation is being used to distribute training materials and company policies, and to track compliance.
“We moved our entire maintenance training program to the CarriersEdge platform and used their expertise to review and adjust those materials so they are presented in a learning format designed for adults,” said Scott Manthey CDS, VP – safety and compliance at Interstate Distributor. “We also integrated CarriersEdge with our Human Resources system so we can use it to deliver new policies and company updates, and track that training is being completed. CarriersEdge has become a huge part of our organization because it is convenient, user-friendly and a product that fits many of our needs.”
Interstate Distributor, headquartered in Tacoma, Washington, is one of five operating groups within the Saltchuk organization. The company is a provider of dedicated, expedited, specialized, refrigerated and intermodal transportation services with a network of terminal and yard facilities in major markets throughout the U.S., western Canada and along the Mexican border.
Online training for about 120 technicians at Interstate Distributor is used as an advancement program. Technician training courses on the CarriersEdge platform include everything from basic service to in-depth repair and component replacement, as well as shop safety topics.
Converting from another supplier, Interstate Distributor utilizes CarriersEdge training for about 1,700 drivers. The training library covers defensive driving, HOS, cargo securement and hazardous materials and more.
“CarriersEdge content and its adult learning focus is clearly superior to the program we used in the past,” Manthey stated. “We also polled our drivers and they like the ability to complete training online without having to come into a terminal, and that has a positive impact on productivity.”
“The CarriersEdge approach is to provide training without impacting operations and to present complex topics in an interactive context,” said Jane Jazrawy, CEO at CarriersEdge.
