Cummins was recognized with the 2014 United States Overall Best Heavy-Duty Truck Engines Product Leadership Award from Frost & Sullivan at its North American Growth, Innovation & Leadership Gala, held in San Jose, Calif., on Sept. 16.
The award was based on Frost & Sullivan’s 2014 independent research survey of U.S. heavy-duty fleet, safety and service managers. Results from the survey indicated that the majority of respondents selected Cummins as the overall best brand of heavy-duty truck engines for their fleets.
“We are honored to receive this award from Frost & Sullivan, as it is a direct endorsement from fleet managers of their affinity for the Cummins brand,” said Julie Furber, Executive Director – North America Engine Business – Truck. “This recognition is a testament to our commitment to deliver industry-leading engines backed by unmatched support that enables our customers’ success in all of the markets in which they operate.”
A key leadership capability contributing to this award is the broad range of both diesel and natural gas engines that Cummins has available for heavy-duty truck customers. This provides trucking customers with a choice when specifying the engine technology to best meet their specific needs across numerous unique applications. Cummins also works closely with customers to understand their product requirements and help optimize engine features and parameters to tailor the product for their operation.
The survey specifically highlighted certain attributes of Cummins leadership in heavy-duty truck engine technology, including fuel efficiency, performance and reliability. For example, Cummins flagship ISX15 continues to deliver leading fuel economy, big-bore performance and exceptional resale value for customers across North America. This is driven by Cummins commitment to continuous product improvements and the total integration of critical components on the engine system. Cummins designs and develops everything from air handling to exhaust aftertreatment in- house, offering customers proven technology that is integrated and optimized to work together as a single unit.
In addition to the recognition of Cummins leading engine technology, its customer support capability was equally highlighted by survey respondents as a key driving force for their acknowledgement of Cummins brand preference. Cummins strong standard warranty, combined with the largest and most capable service and support network were key elements that contributed to fleet manager confidence and Cummins high ranking within the survey.
“Customer support will always remain a top priority for Cummins, and it is reassuring to see from this award that fleet managers highly value our capability,” stated Furber. “Overall, the award is a true compilation of the hard work and dedication put forth by all members of the Cummins team who strive daily to deliver a better product for each and every customer.”