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omnitracs

In 1988, Qualcomm, Inc., pioneered long distance, mobile communications in the transportation industry. The company deployed its first electronic logging application in 2001 as an option for what was then called the MVPc in-vehicle platform.

In early 2013, Qualcomm renamed its fleet management technology business unit Omnitracs and later sold it to Vista Equity Partners. Its electronic logging application, called Hours of Service, is deployed on more than 200,000 trucks and is available on four different Mobile Computing Platforms (MPC) platforms — the 50, 100, 110 and 200.

Reviewers are most satisfied with the application’s easy implementation, driver experience and data integration features. The categories with the lowest scores are “turnkey compliance solution” and “cost of system administration.”


Featured reviews:

Truckload and expedited carrier in Midwest with 310 trucks

4.5 Rating
Reviewer Comments

“Very satisfied with the product and service.”

See the breakdown
  • Implementation 5
  • Driver Experience 4
  • Turnkey compliance solution 4
  • Data integration 5
  • Features to fix erroneous logs 5
  • Cost of system administration 3
  • Service and support 5
  • Return on investment 5

For-hire truckload carrier in the Midwest with 1,600 trucks

3.6 Rating
Reviewer Comments

“Our experience has been good. Being an early adopter, we have had some issues with maintaining and auditing compliance, but overall we have received everything we expected out of the e-logging application.”

See the breakdown
  • Implementation 4
  • Driver Experience 4
  • Turnkey compliance solution 3
  • Data integration 4
  • Features to fix erroneous logs 3
  • Cost of system administration 4
  • Service and support 3
  • Return on investment 4

Truckload carrier in Midwest with 3,500 trucks

4.5 Rating
Reviewer Comments

“Omnitracs has a sound, reliable system and they pony up their support when issues are raised. The only downside is that we are also a Canadian fleet and the Canadian rules has some holes in it that we are pushing Omnitracs to address.”

See the breakdown
  • Implementation 4
  • Driver Experience 4
  • Turnkey compliance solution 4
  • Data integration 5
  • Features to fix erroneous logs 5
  • Cost of system administration 5
  • Service and support 4
  • Return on investment 5

Truckload dry van and refrigerated carrier in Midwest with 31 trucks

3.9 Rating
See the breakdown
  • Implementation 4
  • Driver Experience 4
  • Turnkey compliance solution 3
  • Data integration 4
  • Features to fix erroneous logs 4
  • Cost of system administration 3
  • Service and support 5
  • Return on investment 4

Southeast motor carrier, 107 trucks, with dry van, container and specialized trailers

3.8 Rating
Reviewer Comments

“Not as easy as they say to manage, but so much better than paper logs!”

See the breakdown
  • Implementation 4
  • Driver Experience 4
  • Turnkey compliance solution 3
  • Data integration 4
  • Features to fix erroneous logs 4
  • Cost of system administration 3
  • Service and support 4
  • Return on investment 4

Truckload carrier in the Midwest with 185 trucks

4 Rating
Reviewer Comments

“Our drivers are glad to work for a company that expects them to log within the rules set by the FMCSA.”

See the breakdown
  • Implementation 4
  • Driver Experience 3
  • Turnkey compliance solution 4
  • Data integration 4
  • Features to fix erroneous logs 5
  • Cost of system administration 4
  • Service and support 4
  • Return on investment 4

*Averaged from 53 qualified fleet reviews

3.7 Average*
  • Implementation 3.7
  • Driver Experience 3.6
  • Turnkey compliance solution 3.5
  • Data integration 3.8
  • Features to fix erroneous logs 3.8
  • Cost of system administration 3.4
  • Service and support 3.8
  • Return on investment 3.7

 Manufacturer Information

Omnitracs, LLC

717 N. Harwood Street, Suite 1300
Dallas TX, 75201

800.647.3325

http://www.omnitracs.com/