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customer service

Out With the Waste

Fleets ramp up technology investments to boost margins, driver relations, customer service.

Recruit & Retain: Bestway Express: Finders keepers

After researching solutions, Singleton determined the JOBehaviors compatibility assessment test would help select top-performing drivers upfront rather than go through the expensive weeding-out procedures later ...

Technology

Mobile management adds security, flexibility to enterprise IT, U.S. Bank acquires TransCard’s heavy-truck fuel card network, technology helps drivers keep score and even polish their ...

Saia

Saia improves on its already-proven customer service with new measurement tool.

Right on target

Fleets leverage route management systems to cut costs, improve service.
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