The most visible feature is a new notification system called Active Alerts, which alerts personnel such as drivers, operators, fleet managers, and dispatchers about events and status changes. Other major enhancements include expanded Standard Repair Time (SRT) tools and reporting, extensions of the External Work Management workflow and new AP tools, and additional partner integrations.
Active Alerts informs anyone about PM events (due and overdue), work requests, and In/Out of Service status changes. The alerts can go to an individual, or group of people for a given unit, or globally.
“Everyone is being asked to do more with less; Active Alerts makes it easier for fleets – instead of making the time to check something, Dossier will electronically ‘tap your shoulder’ and give you the info,” says Bob Hausler, Dossier Systems vice president of marketing and technology. “It’s all about time management; learning that action is needed sooner, and dealing with issues in the moment instead of later.”
The new SRTs can be used across multiple sites for evaluation against company or OEM standards. All templates fully support VMRS coding standards for parts, labor, and work accomplished.
Recognizing that more companies are using external service providers, either exclusively, or in combination with their own shops, Dossier’s External Work Management option now allows creation of an Authorization directly from a Work Pending item.
Additional unit info is now associated with Authorizations such as PMs and Work Pending requests. A new FinanceLink export has been added which informs finance departments about completed work by external providers, and helps streamline the AP process, the company says.
“We are more focused than ever on partnering,” added Jack Boetefuer, CEO of Dossier Systems. “We continue to leverage the recent technology additions to Dossier to enable us to add and strengthen relationships. We have released the DCloud-based integration with another new telematics partner, GPS Insight, and expect to announce several more integrations in the next few months.”
