Cummins announced a warranty plan to reassure buyers that its new lower emission ISM and ISX engines will be as reliable as today’s engines. In the event of a breakdown, the engine maker will repair defective engines within 24 hours or rent a replacement vehicle for owners.
The program, called Cummins Uptime Guarantee, will be standard on engines made between Oct. 1 and March 31, 2003. Coverage extends from the date of purchase through Dec. 31, 2003. Tom Kieffer, Cummins executive director of marketing, said the program was developed to ease fleet and driver concerns over the new engines, which rely on exhaust gas recirculation to lower emissions.
The company also announced that it will continue with its current 2-year, 250,000-mile warranty and that it will cover all EGR components. It also announced owners can purchase extended warranties on the engines. The plans are designed to fit various applications and includes one plan that extends the base warranty out to 5 years, 500,000 miles. The extended warranties range from $800 to $1,800.