Less-than-truckload carrier Saia has announced a reduction in transit times from the Midwest to points across the Southeast. The changes mean that Saia customers will receive a one-day improvement in delivery time on freight moving from points served by the Kansas City, Mo. terminal to the Carolinas and portions of Georgia.
“Our ability to enhance service growth and operational upgrades is part of our overall business strategy,” said Rick O’Dell, Saia president & CEO. “These improvements confirm our overall business strategy and validate our expansion into the Midwest.”
Improved transit times will affect shipments originating from the Kansas City market destined to points served by terminals in Tallahassee, Fla.; Athens, Augusta, Savannah and Tifton, Ga.; Charleston, Columbia and Florence, S.C.; and Charlotte, Fayetteville, Hickory, Greensboro, Greenville and Raleigh, N.C.
“These improvements will provide our customers with some of the most competitive transit times in the industry,” O’Dell said. “Anytime we improve shipment times while maintaining a high level of customer service, we offer another reason to utilize Saia service.”
O’Dell said the one-day improvement for shipments, as well as the recent announcement of the Saia Xtreme Guarantee, demonstrates the Duluth, Ga.-based carrier’s ongoing pursuit of excellence.
“This announcement is also a tribute to Saia employees who continue to elevate their performance on behalf of the customer,” O’Dell said. “Saia representatives review transit improvement opportunities throughout its coverage areas on an ongoing basis. Aggressive reduction of transit times is an ongoing initiative that continues to be a major focus for us.”
