Consultation program tackles driver retention

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Trincon Group, a trucking industry consultation firm, has developed a hiring and driver retention advisory program designed to provide the necessary tools to allow carriers to gain control of the operational and policy issues that create recruitment and turnover problems.

“We work with a variety of trucking firms on several different levels,” says Duff H. Swain, Trincon president. “When we look at a company’s turnover rate and the problems they encounter hiring and retaining qualified drivers, we see an almost universal pattern. Too many trucking companies are making the same types of mistakes, and they are losing productivity as a result. Our consultation program addresses each of the common areas for improvement and outlines a custom, multi-step plan to educate and guide the company to a higher level of efficiency and profitability.”

Trincon says its program takes a multifaceted approach to identifying and solving a company’s problems. Participating firms learn how to create, implement and fund a retention and recruitment program or how to improve an existing plan. Working directly with management teams, Trincon’s advisers address key operational points, such as how to define a driver career path within the company, how to sell candidates on the benefits of working for a particular company, how to conduct effective orientation and “truck-entry” support programs for new hires, and how to define employee expectations, establish goals, conduct periodic reviews and establish recognition and accountability plans. Trincon also can provide interview scripting, an outline for establishing driver recognition and advancement criteria, and a format for driver compensation and incentive packages.

To provide an introduction to the program, Trincon plans to begin offering several Web seminars of one to two hours in length. Companies can schedule onsite workshops, evaluations and educational sessions. Trincon also plans to release a white paper on the subject of driver retention, authored by Swain.

For more information, call 614-442-0590 or go to www.trincon.com.