STAR (Standards for Technology in Automotive Retail), a global Information Technology (IT) standards body for the retail automotive industry, and heavy-duty truck software provider Karmak Inc. announced today, July 16, that Karmak recently has joined STAR.
STAR, a non-profit entity, is leading an auto and truck industrywide initiative to implement voluntary IT standards supporting the business information needs and the Internet links needed by dealers, manufacturers and retail system providers to communicate effectively. STAR’s initiatives provide the opportunity to improve the daily business activities of dealers, retail systems providers (RSP) and manufacturers, which leads to higher customer satisfaction, timely access to business information, and reduced operating costs.
Karmak, based in Carlinville, Ill., says membership in STAR will help it drive standards for its heavy-duty truck customers and reduce development and deployment time. Karmak has been providing turnkey, enterprise-wide software tools designed specifically for the heavy-duty truck and trailer industry for more than 25 years. Its business management systems are designed to help dealers, distributors and service facilities control unit sales, parts inventory, accounting, lease/rental and service operations.
Karmak has established partnerships with major OEMs and heavy-duty marketing groups to facilitate seamless communications between dealers’ Karmak business systems and their suppliers’ systems. In many cases, Karmak has developed special software options that meet OEM requirements, including specialized financial statements, electronic parts ordering, electronic warranty claims, parts price updates, labor rate guides and managed dealer inventory programs.
Karmak says participating in STAR will further its goal of providing quality technology solutions that reduce complexity and cost, while improving accuracy and efficiency of dealership operations. “We’re excited about Karmak joining STAR and sharing their knowledge within the industry body,” says Eric Purdum, STAR chair.