PeopleNet announced that Daily Direct/HaulBikes, a specialty carrier of motorcycles and other motorized sport vehicles, has chosen PeopleNet to enable comprehensive fleet management including customer-tracking of shipments.
Daily Direct/Haul Bikes, based in Milwaukee, Wisc, operates a fleet of 14 company-owned tractors and a growing number of owner-operators. The fleet uses trailers equipped with unique strapping systems that protect motorcycles, all-terrain vehicles, jet-skis and snowmobiles from damage and wear during transport.
PeopleNet will be installed shortly in all Daily Direct/HaulBikes trucks. Each will be tracked by satellite for fleet management purposes. But Daily Direct/HaulBikes will provide customers with order tracking numbers that can be typed into HaulBike’s PeopleNet-linked webpage. There, HaulBike’s customers will be able to see the real-time location of the truck carrying their motorcycle or sports vehicle.
“These ‘real time’ updates are similar to the way FedEx and UPS shipments are scanned at shipment transfer checkpoints, with barcodes providing a tracking log for the customer to reference,” explained Ken Durik, owner of Daily Direct/HaulBikes. “In our case, customers can sign up to get automatic e-mail updates, or log onto our website and use their order tracking number to see where their motorcycle is at any given transfer stage, whether their shipment was received at a hub or terminal or is on the final route to their travel destination.”
According to Durik, “This is a true benefit for the customer because we will be able to quickly provide the status of the customer’s shipment.”
Durik explained that by using PeopleNet’s geo-fencing capability, the carrier can send the customer an e-mail alert when a truck enters a given geo-fencing radius.
“If geo-fencing is set to a 50 mile radius, the e-mail alert will provide a two hour notification, or if it’s 30 miles, maybe a one hour notification of the delivery,” he said.