Trevor Friesen of Pacific Peterbilt, Surrey, Canada, was named as Peterbilt’s inaugural National Paccar PX Skills Challenge winner at the company’s National Customer Service Conference in St. Louis on Aug. 25.
This year, 334 Peterbilt service technicians representing 208 full-service Peterbilt dealer locations were eligible to compete in the Paccar PX Engine Skills competition. Friesen bested the efforts of 20 final contestants in solving real-life engine diagnostic issues using resources such as electronic engine analysis tools, Peterbilt’s ServiceNet and standard shop tools. Contestants were given one hour to complete the test under close scrutiny of Peterbilt dealer service training management personnel.
“Trevor exhibited a keen understanding of Paccar’s PX-6 and PX-8 medium-duty engines,” says Scott Pearson, assistant general manager of sales and marketing for Denton, Texas-based Peterbilt. “His diagnostic skill was clearly demonstrated in quickly identifying and solving a complex serviceable engine issue. Trevor’s performance has set the standard for dealer service technicians as we continue to develop the full range of Paccar engines.”
Peterbilt also recognized John Shaddy, Truck Parts and Equipment, Las Vegas, Nev., and Ron Gallant, Peterbilt New Brunswick, Canada, for their respective second- and third-place finishes in the competition.