Arsenault Associates, a provider of fleet maintenance management solutions, reported its third consecutive year of double digit revenue growth. The company’s revenue increased 27.7% in 2007, which follows increases of 31% in 2006 and 18% in 2005.
Arsenault took on 54 new direct fleet accounts that operate over 20,000 vehicles and other equipment in 2007, and also increased subscriptions to its hosted internet service, Dossier 24/7 Fleet On-Line, by 173 new clients.
Arsenault attributed part of its success to three main areas of added strength and depth in 2007: expanded staff competency, new alliance partners and new core product capabilities.
Dave Reed, former vice president of garage operations for Allied Automotive Group joined the Arsenault team as a fleet management consultant further enhancing Arsenault’s unique reservoir of maintenance management talent.
Arsenault opened a new Technology and Development Center in West Chester, Pa., and significantly increased its team of software engineers and IT professionals to speed the pace of innovation and improve product quality.
The company announced two critical partnerships: The first was with GPS/AVL provider Networkcar. “Now,” said Arsenault, “Dossier users can automatically import mileage and diagnostic fault codes directly into the Dossier database to achieve even tighter control over their fleet. This will result in improved reliability and safety while reducing cost of ownership.” The second partnership was with U.S. Bank Voyager Fleet Systems, which backs the Dossier Fleet Card, a new, comprehensive fleet fuel and maintenance purchasing card that integrates with Dossier.
Dossier Version 4.4 released last year includes a new pre-authorization process to handle external repair services and import external invoices as repair orders into the Dossier system eliminating data entry. Also, the new automated Dossier Tire Management System was introduced to select beta customers. This product is slated for release in early 2008. Fleet interest has been very high, Arsenault said.
Arsenault said that 2008 will see the commercial launch of the Dossier Tire Management System and a Dossier User Group event in a new location in response to customer requests. The Dossier User Group will soon announce details of a meeting in Las Vegas in the spring of 2008.
“We are committed to developing productive automated fleet technology that substantially benefits real fleets operating in the real world,” said Arsenault. “We’ll have a lot more to talk about in 2008 and expect the company’s growth to continue at a double-digit rate.”