Quest Global, a refrigerated truckload carrier based in Atlanta, has selected TransCore’s GlobalWave trailer-tracking system and will install more than 250 Sense & Track units throughout its fleet, TransCore announced. Quest Global specializes in expedited loads to the West Coast from the Southeast.
Founded by Jason and Jeremy Dickerson, Quest Global has leveraged technology and state-of-the-art equipment, enabling them to become a nationally recognized leader in expedited freight. In order to enhance operations, Quest Global utilizes the Sense & Track mobile terminals to track trailer location and continuously monitor the temperature levels of sensitive cargo. The Sense & Track terminal is programmed to provide immediate alert notifications in the event the temperature crosses customer-defined thresholds; in addition, historical location and temperature data is available.
Quest Global now can offer its customers the capability to login and access their orders online, check status and track shipments with minimum effort, according to TransCore; the Sense & Track technology allows Quest Global to provide the highest level of customer support and satisfaction in the transportation industry.
TransCore’s Sense & Track mobile terminal is one of GlobalWave’s family of compact satellite communication devices. Using a two-way protocol, it sends reports, receives commands and can be polled throughout North America, the company says, and it utilizes a third-generation GlobalWave satellite modem that allows for fast GPS fixes with an accuracy of 35 feet or better and is capable of providing location information in less than a minute, among the fastest response time in the industry.
GlobalWave satellite trailer-tracking products are designed to be the most rugged and power-efficient available today. TransCore’s untethered tracking solutions are capable of providing up to six years of service on a single integrated battery pack and are easy to install, according to the company.
With full sensor suite capability, the Sense & Track terminal is designed to show loaded/empty status and provide data from other monitored systems, such as load temperature and tire inflation. TransCore says that by adding cargo and door sensors, immediate alert notification can be sent when trailer doors are opened or closed, along with empty/full load status information, enhancing security for both the load and trailer, including reduction of theft.
With three ground-control stations providing service to five continents, the GlobalWave network supports customers worldwide — including more than 600 commercial fleets throughout North America and the U.S. Department of Defense — and powers TransCore’s 3sixty fleet management services, the company says. TransCore says that in 2007, its trailer-tracking and communications unit reached distribution milestones exceeding 150,000 satellite communications transceivers worldwide.