Franz Family Bakeries uses Dossier online

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Arsenault Associates announced that Franz Family Bakeries of Portland, Ore., has expanded its use of Arsenault’s Dossier maintenance management software from one to all four of its commercial baking plants where trucks are maintained.

According to Franz Fleet Manager Tommy Moreno, the company moved from a single installation at its Portland, Ore., plant to 24/7 Fleet Online, a hosted version of Dossier that now manages more than 1,000 vehicles at four locations in Oregon and Washington. The company’s fleet includes tractors, trailers and dollies for pulling double and triple trailer combinations.

Franz Family Bakeries, bakers of bread, buns and other products, is the largest family-owned commercial baker on the west coast. Dossier is the flagship maintenance management software from Arsenault Associates. Dossier 24/7 Fleet Online is hosted by Arsenault and available to customers from any Internet-connected computer. Arsenault maintains and updates software automatically, keeps the site secure and backs up customer data in multiple locations.

Moreno said that his company has been a Dossier user since 1991. However, the company has expanded since then and now operates commercial bakeries in Eugene, Ore., Seattle, Wash., and Spokane, Wash., as well as in Portland. 24/7 Fleet Online enables managers in all four locations to access fleet information and reports, to schedule preventive maintenance (PM) and more.

“I need to find vehicles, to add and delete vehicles. Our shop foremen need to schedule PMs, which we do at individual plant locations,” Moreno said. “Now, foremen and corporate managers can access our vehicle maintenance database and reports from anywhere.”

Franz Family Bakeries with a century-long history is credited with helping establish the 5-inch hamburger bun as the national standard in the 1920s. In July 2006, the company baked a 104 foot, 9.5 inch hot dog bun in a successful attempt to break the Guinness World Record for the World’s longest hot dog bun.