GE Capital Solutions Fleet Services launches my.FleetOffice

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GE Capital Solutions Fleet Services announced that it launched its all-new my.FleetOffice in celebration of 11 years of providing online fleet management tools to customers. With a new name, new look, new navigation and new functionality, the new design is organized by drivers, vehicles and reports, and includes multilanguage access, according to the company.

GE says its technical advisory board provided input through design workshops to ensure that the new navigation addresses customers’ workflows – from ordering to remarketing – covering the United States, Canada and Mexico. A single-screen layout flows through all customer applications, making transition between workflow steps smooth and fast, the company says.

“The new design allows for multiple tasks to be worked on at one time without having to navigate through screens,” says Eric Hjerpe, digitization manager for Eden Prairie, Minn.-based GE Capital Solutions Fleet Services.

Through its 11-year online history, GE says it has reached five million customer page hits per year; 30,000 individual customer users; and now 14 customer-facing modules that address the complete vehicle lifecycle. Recent enhancements, according to the company, include:

  • Driver Management – GE’s “Add Driver” online functionality makes it easier for fleet managers to add and manage drivers without the need for a driver/vehicle relationship, saving fleet managers time and improving driver profile accuracy. Key benefits include quick and easy vehicle assignments, reduced data entry time and improved driver data accuracy;
  • Vehicle Configurator – GE’s online vehicle configurator provides fleet managers with easy access to current manufacturer data and pricing to assist them in selecting vehicle make, model and options. This facilitates a smooth and accurate vehicle ordering process, which results in significant time savings for fleet managers; and
  • Remarketing Online Management – GE’s enhanced remarketing online management system provides real-time quotes, increasing the speed of several aspects of the remarketing process, including vehicle buyouts and terminations. Customers access a comprehensive view of current vehicle book value, fair market value, related taxes, fees and more – all facilitating a driver or employee vehicle buyout.