Qualcomm Incorporated, a provider of business-to-business wireless enterprise applications and services, and Schneider National announced that Schneider will deploy Qualcomm’s Mobile Computing Platform 200 Series (MCP200) fleet-wide.
MCP200 is designed to increase transportation company revenue by enabling drivers to provide better customer service and enhancing in-cab productivity, the company says.
Schneider has chosen the MCP200 series because the platform automatically delivers critical information to the driver while in the cab, including critical training, targeted customer information and relevant back-office data. Schneider expects to convert its entire fleet to MCP200 by October 2010.
Qualcomm and Schneider first partnered more than 20 years ago. In 1988, Schneider selected and implemented Qualcomm’s OmniTracs mobile information system, becoming the first transportation company to implement a comprehensive fleet management solution.
“We are thrilled to be collaborating with Schneider once again to transform the way our customers operate their business, adding higher levels of customer service and driver productivity with MCP200,” said Bob Walton, president of Qualcomm Enterprise Services.
“Schneider’s selection of MCP200 for their entire fleet demonstrates their confidence in Qualcomm solutions, and both companies’ desire to collaborate far into the future.”
“Our long-term relationship with Qualcomm was founded on our shared commitment to technology innovation and leadership,” said Chris Lofgren, president and CEO of Schneider. “Our fleet-wide adoption of MCP200 further illustrates the success we have accomplished together and our mutual desire to continue to improve fleet management solutions for the transportation and logistics industry.”
The MCP200 delivers an expanded set of Qualcomm Transportation Services, adding in-cab video training, Internet access and multi-mode capability. The MCP200 Series enables fleets to effectively transform their cabs into mobile operations centers, Qualcomm says. The platform automatically delivers information to drivers when they need it and prompts them for key data that integrates with Schneider’s back-office systems, improving customer service and operational efficiency. Business-critical activities that have previously been confined to a corporate office, field service center or driver kiosk can now be completed conveniently and efficiently inside the cab.
With the enhanced availability of company information and client-specific instructions, drivers can make more productive use of non-driving downtime and be more self-sufficient. With these expanded in-cab capabilities, Schneider announced that its drivers can better serve customers with real-time instructions, making them a true extension of business operations, which will improve customer and driver satisfaction.