AmeriQuest Transportation Services, a provider of fleet management services, has launched a new Inside Sales Division, responsible for helping current customers find new ways to save money through AmeriQuest’s Supply Management Program. AmeriQuest leverages the buying power of the more than 700,000 vehicles in its network of member companies to provide the same procurement savings as large-scale corporate entities. The program delivers volume discounts from more than 70 leading manufacturers of fleet-related equipment, parts and supplies. The Inside Sales Division was formed to consult with customers to discover additional opportunities for savings based on each customer’s unique needs.
“The amount and the variety of offering to our members has grown so dramatically over the years that we recognized a strong need for a team that could assist our members in maximizing their participation in our programs,” says Scott Grushoff, vice president of AmeriQuest. “We make sure we thoroughly understand the special needs of each fleet and then make recommendations for additional programs that will help the fleet optimize its spending. Whether the private fleet or carrier is involved in the food, construction or retail markets, we can usually recommend ways they can take advantage of special offers, be protected from price increases and identify new savings opportunities.”
Grushoff says out that the purpose of the new division is not to sell but consult with customers. Each member advocate performs a series of analyses of each member’s fleet makeup, current program participation, the industry served and many other factors. This analysis generates a list of recommended programs that will produce additional savings for our members. “We are not manufacturer’s reps, but rather we’re here to represent our member companies and help them make good choices,” he says. “The value of working with AmeriQuest is finding the right solution and realizing cost savings. If a procurement program doesn’t deliver that, we haven’t done our job.”
Grushoff says the member advocates handle all administrative details involved with getting started with new programs and see the process through to completion, as well as monitoring satisfaction and concerns in the future.