Freightliner Custom Chassis Corp. recently earned top honors from parent company Daimler AG, which chose the company as its global leader in the human infrastructure component of its lean manufacturing processes. FCCC won the award for strides made during the past two years against key performance indicators in areas such as product quality, labor efficiency, environmental impact and lead time.
Each of those accomplishments is central to the Truck Operating System employed by Daimler Trucks within all of its plants. FCCC achieved that progress despite facing a challenging industry environment shaped by changes in heavy-duty emissions regulations.
“The global recognition of FCCC’s lean manufacturing processes and our team’s efforts reflects our commitment to improvement and our desire to serve our customers more efficiently and effectively,” says Bob Harbin, FCCC president. “And by utilizing what we learned in competing for the award with Daimler plants around the globe, we’re sharpening our lean manufacturing skills even further, ultimately improving the high-quality, durable and reliable products our customers expect.”
