Meritor opens new South America distribution, customer service center

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Meritor Inc. recently opened a new 50,000-square-foot South America aftermarket distribution and customer service center in Barueri, Brazil, a suburb of São Paulo. While Meritor has operated a parts distribution center in South America for more than 25 years, the new center – complete with offices, training center, warehouse and operations – will focus on the distribution and packaging of parts.

“Our experience with serving our customers has enabled us to incorporate many advancements in distribution center technology,” says Angelo Morino, managing director, aftermarket, South America, Meritor. “This vast experience has been incorporated to speed deliveries to customers throughout South America, improve inventories and anticipate our customers’ needs for axle, brake and driveline parts support.”

In the near future, the new facility will remanufacture brake and driveline components to satisfy market demand for premium remanufactured parts that serve a quality-minded market niche at a lower price. Meritor says the facility is the newest member of its expanding global footprint of aftermarket centers that includes recently opened facilities in India, China and Australia.

Meritor says the facility also is an integral component in its recent launch into an aftermarket-based third-party multiple logistics business called Meritor Logistics, which offers unique competencies such as packaging and kitting, material planning, warehousing, distribution, customer support, core consolidation, remanufacturing and consulting services.

To support its global aftermarket operations, Meritor operates aftermarket distribution centers in Australia, Canada, China, Germany, India, Mexico, United Kingdom and the United States, and serves nearly 6,000 customers globally.