Rand McNally, McLeod Software integrate workflow

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More than 20 years after its first product integration with McLeod Software, a provider of transportation, brokerage and document management systems, Rand McNally showed its newest integration, Workflow, at the company’s annual user conference in Scottsdale, Ariz., Sept. 15-17.

Workflow streamlines communications between drivers and dispatcher by providing drivers with an easy to understand trip plan, by automating notification to LoadMaster of vehicle arrival and departure and by integrating Rand McNally’s navigation into the trip plan.

“Today’s reality is that fleets must do more with less – fewer staff and less overhead, while managing increasingly complex operations,” said Mason Meadows, vice president of transportation products and services. “Workflow strikes at the heart of this issue by simplifying communications between dispatchers and drivers. This ensures compliance with company procedures, improved accuracy of delivery times and ETAs, the elimination of driver calls to dispatch for directions, and ultimately a less stressful day for the driver.”

Workflow facilitates the flow of information between a Rand McNally TND 760 or a TPC 7600 and McLeod’s Loadmaster Enterprise. Each Workflow message contains step-by-step trip instructions that the driver can “check” when completed. Other tasks, such as confirming arrival and departure times, are completely automated and require no interaction from the driver.  Once the driver arrives at a destination, the information is relayed back to the company in near real-time.

The Rand McNally devices provide truck-specific navigation between stops as part of the Workflow process.

Rand McNally said that other benefits of the Workflow process include:

  • Improved driver compliance with company procedures and performance due to automation of previously manual tasks
  • Improved customer service experience due to more timely information on the status of a load
  • Reduced paperwork with conversion to electronic forms
  • Reduced training time for new drivers
  • Reduced number of phone calls between drivers and dispatchers
  • Reduced out-of-route driving through integrated navigation, a unique feature provided by Rand McNally’s TND™ 760  and TPC 7600 mobile fleet management solutions

McLeod was the first Rand McNally partner to integrate document scanning from the cab via its TPC 7600 technology. Rand McNally remains the only vendor with whom McLeod software has integrated an outbound document delivery process, allowing documents to be delivered and viewed on a Rand McNally in-cab display. McLeod was also a proactive integrator of Rand McNally’s Hours of Service reporting capabilities.