Valvoline, in Lexington, Kentucky, has opened its first company-owned heavy-duty fleet service center. Lexington is home to Valvoline's world headquarters.
In opening its first heavy-duty fleet service, Valvoline said it replicated the service model used for light-duty passenger vehicle customers at its Valvoline Instant Oil Change service centers and adapted those proprietary processes specifically for Class 5-8 vehicles.
Valvoline estimated the annual opportunity for fleet outsourced maintenance of heavy-duty vehicles (Class 5-8) in the U.S. exceeds $8 billion, and the facility opening marks the next step in Valvoline's overall service expansion strategy to provide preventive maintenance for all vehicles types ranging from light-duty, medium-duty, heavy-duty, electrics, hybrids and diesels.
"Valvoline recognizes there is a need in the market to serve owners of mixed fleets with a tried-and-true service experience adapted from nearly 40 years of hands-on expertise at Valvoline Instant Oil Change", said Valvoline CEO Sam Mitchell. "This heavy-duty fleet service center is one additional step in Valvoline's commitment to evolve its service strategy to provide the right solutions for owners of all types of vehicles now and in the future."
The Valvoline Heavy-Duty Fleet Services center's technicians perform preventive maintenance services, including oil and filter changes; critical component checks including battery replacement, transmission and differential service; and Department of Transportation (DOT) inspections – all in under 75 minutes or less. The service center also offers pre-scheduled drop-off or while-you-wait appointments and maintains continuous end-to-end communication with fleet managers.