Payment processor and card issuer Comdata has introduced a new tool that digitizes and automates the capture and delivery of lumper payment receipts without driver interaction.
This new tool is an expansion of the company’s Comchek on-demand warehouse payment capabilities, allowing the driver to use their mobile device to capture receipts and warehouse locations to digitally accept any of Comdata’s payment methods.
The object of the lumper payment tool is to enhance efficiency by reducing time-consuming manual processes and payment delays, allowing for faster settlements. Comdata has also enabled additional location-based authorization controls for better tracking and to give fleets more transparency.
Eric Dowdell, president of Comdata’s North American Trucking division, said the lumper pay process has historically been a point of friction for fleets and merchants.
“We’re bringing our customers more transparency, control and a more simplified driver experience within a broad acceptance network. The trucking industry is moving forward and embracing digital transformation,” Dowdell said. “Our goal is to provide our customers with the most secure, reliable and efficient mobile payment capabilities that get drivers back on the road faster. Our solution minimizes the headaches and delays associated with legacy, manually processed lumper payments. A greater experience overall promotes driver retention and greater profitability in the long term.”
In a time where driver retention has suffered and supply chain challenges have cut profitability, a digital lumper tool like this is the necessary way forward, Dowdell said.
Comdata, which increased its efforts to take payments digital in 2020 when the pandemic hit, offers multiple payment products and capabilities that include Comchek, Express Cash, OnRoad, Virtual Card and Comchek Mobile – all designed to enable carriers and drivers to quickly make on-demand lumper payments over the road.