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Webinar: Failure is Not an Option

Led by industry expert Preston Ingalls, this webinar will show participants how to reduce equipment breakdowns with a proven process called a P-F model. Used by NASA, the aviation industry and others to minimize breakdowns, it has produced amazing results. It has two separate stages that are related but different: detection and mitigation. Ingalls demonstrates its effectiveness with examples from two case studies of companies that reduced their emergency or breakdown rate from 65 percent and 35 percent to a current level of an outstanding 1 percent. Remarkable and achievable.

Attendees will learn:

1. How the P-F model works

2. 5 phases of implementation: operation focus, PM and info focus, lubrication focus, stores focus and Root Cause Failure Analysis (RCFA)focus

3. Key steps to implementing a successful operator care program

4. What the most crucial elements of a solid PM program need to be, and the traditional weaknesses of most programs

5. Why you need a solid CMMS program as a weapon in your arsenal

6. Major elements to a solid lubrication program to include color coding

7. The purpose of oil analysis and the optimal time to perform

8. Why inventory control is a system of economics — not just stocking or ordering parts

9. Why RCFA is a critical tool in eliminating recurring failures


Preston Ingall – President and CEO TBR Strategies, Chevron

Dan Holdmeyer – Industrial Sector Manager , Chevron

2:00 PM CST

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Webinar Archive

Webinar: It’s go time: are you ready for ELDs?

What carriers need to know when switching from paper logs and AOBRDs to ELDs. Topics to be discussed include the devices to use, implementation strategies and best practices to make a smooth transition.

This CCJ Webinar is sponsored by Omnitracs, LLC.


Benjamin Ramsay, VP of Technology, Tradewinds Logistics Benjamin Ramsay is an avid technologist with 12 years of experience in the trucking and logistics industry. He currently serves as VP of Technology for Tradewinds Logistics in Indianapolis. He led Tradewinds' initial adoption of electronic logs in 2011, and has worked closely with many telematics providers. Benjamin is also the co-founder of, a website that provides reviews of Electronic Logging Devices. Launched in late 2016, ELD Ratings helps thousands of visitors a month and is the #1 ranked Google result for many ELD-related searches. The site is dedicated to being a community resource for the trucking industry, and offers free advice to fleets and drivers trying to choose the right ELD for their business.


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Webinar: Leveraging technology to improve recruiting and retention

Modern communication methods open new avenues to reach and stay connected with drivers. Learn how fleets are employing social, digital and mobile platforms to reach new drivers, track the effectiveness of recruiting advertising and engage with their driver base to improve performance and lower turnover rates.

Speaker: Rob Hatchett, vice president of marketing and communications, Covenant Transportation Group
While most of Rob’s family works in trucking, he spent the first 9 years of his professional career outside our industry until he also felt the trucking call in 2013. Under Rob’s oversight, recruiting at Covenant Transport has grown from hiring 2300 professional drivers in 2013 to an expected 3400 in 2016. Recently the Marketing and Communications department was added to Rob’s plate as he focuses on growing the digital reach to CTG and external drivers. Rob’s wife Rachel is Director of Operations for Covenant’s brokerage division and leads their Women of Covenant group that provides support for female driving and in-house employees. While some couples don’t talk work at home, Rob and Rachel talk trucking 24/7!


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Webinar: Listening to the Voice of the Truck Driver Can Ease the Shortage

The American Trucking Associations (ATA) estimate the trucking industry is currently short about 55,000 professional drivers. But with nearly 70 percent of all goods in North America being shipped on trucks, trucking companies know they need to have a strong strategy in place to attract and keep their drivers. Discovering the secret to keeping drivers happy lies in listening to the voices of professional truck drivers.

In this webinar, Ryder experts unveil what professional truck drivers really want and how addressing their needs can help ease the shortage. The answers are not what you think.

Speaker: Patrick Pendergast is the Group Director of Talent Acquisition for Ryder System, Inc., a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. He is responsible for designing and executing enterprise wide human capital strategies that support Ryder’s customers and their continued growth.

Mr. Pendergast joined Ryder in 2010, and has worked with all three business segments to build rapid delivery of key talent segments like Class A Drivers, Diesel Technicians and Engineers. He has more than 20 years of staffing and recruiting experience with a diverse background in small, medium and large businesses.

Mr. Pendergast currently serves on the board of Women in Trucking, as well as Mission United, a Veterans focused employment initiative.

He holds a Bachelor’s degree in Environmental Policy and Economics from Gettysburg College and a Masters of Business Administration from Northwestern University, Kellogg School of Management.


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Webinar: Keeping Drivers Engaged with Technology

Drivers who are engaged with their carriers are safer, more profitable, and less likely to leave. This webinar will present new technologies and strategies that enable fleets to keep their drivers connected and engaged in ways that improve their work and the lifestyle of trucking.

*This webinar is presented by CCJ and is sponsored by Telogis, A Verizon Company.

Helping mobile workforces operate more efficiently is at the heart of Telogis solutions, which includes fleet management software using GPS tracking, driver safety and compliance applications, commercial navigation, work order management, dispatch and route optimization. Telogis is part of Verizon Telematics, a company that manages nearly 10 million connected vehicles worldwide.


Chris Orban - VP, Advanced Analytics - Covenant Transport: Christopher Orban brings to Covenant Transportation Group more than seventeen years of experience in data analytics and technology, primarily in early stage and high growth companies. As the Vice President of Advanced Analytics, Mr. Orban leads the predictive modeling and advanced analytics department, which seeks to identify those areas of the business that are most at need of proactive intervention and implement data driven solutions.

Doug Schrier - VP, Continuous Improvement & Program Mgt - Covenant Transport: Doug Schrier first became involved with CTG as a Management Consultant with the firm Dewolff Boberg and Associates, and then joined CTG full time in August, 2010, to help CTG continue its mission to become an industry-leading trucking organization. In his current role, Doug leads improvement programs at CTG that include use of advanced analytics, application development, business intelligence, strategic routing and survey analytics.


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Webinar: The Evolving Maintenance Landscape

The landscape for fleet management has become increasingly complex. Bill Dawson, Vice President of Maintenance and Engineering at Ryder System, Inc., will discuss these challenges and how your organizations can take focused action to face them head on. With one of the largest fleets in the United States, Ryder System, Inc. is on the forefront of managing these issues daily and wants to take the time to share best practices so your organizations can benefit from their experience.

In this webinar, we will discuss:
• Increasing complexity of vehicle technology
• Regulatory impacts
• Labor demands
• Managing costs
• Plus, much more.

Speaker: Bill Dawson, Vice President of Maintenance and Engineering, Ryder System, Inc.
William “Bill” Dawson is the Vice President of Maintenance and Engineering for Ryder System, Inc., a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. In this role, he is responsible for the development and execution of maintenance operations programs designed to achieve Ryder’s corporate objectives.

Previously, Mr. Dawson served as the Company’s Vice President of Operations for the Central and Northeast Region. He began his career with Ryder in 1998 as a Management Trainee in King of Prussia, Pa. During his tenure, he assumed various roles of increasing responsibility, including Business Development Manager, General Manager, Director of Sales, Vice President of Sales, and Vice President of Operations. Prior to Ryder, Mr. Dawson worked at Penske Truck Leasing as a Commercial Rental Manager and at Budget Car and Truck Rental Inc. as a Local Market Manager.


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Webinar: Integrating driver assistance systems into your safety program

Investing in advanced driver assistance systems doesn't automatically make you a safe company. Learn how to integrate these technologies to enhance and improve your safety culture.

*This webinar is presented by CCJ and is sponsored by OnCommand Connection.

Speaker: Garth Pitzel, director of safety and driver development, Bison Transport

Garth Pitzel has been with Winnipeg, Manitoba-based Bison Transport since 1994 and has been in his current role as director of safety and driver development since 2001. Since that time, Bison Transport has become one of the safest fleets in North America, winning numerous grand prizes in the Truckload Carrier Association's annual National Fleet Safety Awards program (large fleet category). Pitzel also is a multiple winner of the Clare C. Casey Safety Professional of the Year Award.


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Webinar: Introducing the new International® A26™ engine

Built with uptime in its DNA, the new International® A26 is engineered with proven components that deliver optimal reliability and fuel efficiency in a lightweight design. Join us for a complete overview of our new engine, and our product experts will answer your questions during our Q&A session.

Speaker: Darren Gosbee - Vice President, Powertrain Engineering - International Truck

Darren Gosbee is Vice President Powertrain and Advanced Technology for International Truck. He is responsible for Advanced Vehicle Technology development as well as overseeing the design, development and installation of all International and vendor engines used in International Trucks and IC Buses. He is also responsible for the development of Navistar’s DoE SuperTruck2 program. The engine and vehicle certification and compliance activities for International products complete Darren’s portfolio of responsibilities.

He holds a Bachelor’s Degree in Electrical and Electronic Engineering from City University, London and a Master’s Degree in Advanced Automotive Engineering from Loughborough University. Darren is a Fellow of the Institute of Engineering Technology, a Chartered Engineer registered with the Engineering Council and a member of SAE.


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Webinar: Prepare Your Shop for New Diesel Oils - CK-4 & FA-4

Fleets and shops will need to be ready for the two new diesel engine oils arriving in the market on December 1: API CK-4, which will succeed the current CJ-4 engine oils as the backward compatible diesel oils, and FA-4, the newest addition intended for engines built beginning with the 2017 model year. Preparation should start now.

Speaker: Kevin Ferrick, Senior Manager for Engine Oil Licensing, API

Kevin Ferrick currently manages API’s Engine Oil Licensing and Certification System, a voluntary licensing program designed to define, certify, and monitor engine oil performance. The Program’s marks, the Service Symbol “donut” and Certification Mark “starburst,” help consumers identify quality engine oils for their gasoline and diesel-powered vehicles. Mr. Ferrick also manages API’s Diesel Exhaust Fluid Certification and Motor Oil Matters programs.

Mr. Ferrick became the Engine Oil Program Manager in March 1998. His duties include the management of the API Lubricants Group and its work groups and task forces.



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Webinar: Meet the New International® LT™ Series

Join us for a webinar and learn how the International LT Series can:

Increase Profits:
- 7% Increase in fuel economy*
- Improve aerodynamic flow in and around vehicle

Help Drivers: Happy Drivers Stay:
- Space to move
- Room with a view
- Great accessibility

Meet the new International LT Series, a truck built to address the industry challenges of today and tomorrow through a simple yet effective approach, make the driver the priority. Join our product experts as we discuss the state of the trucking industry and learn how a truck designed through the eyes of the driver can equate to better business.

* Compared to the 2017 ProStar® with Cummins® ISX15


Steve Gilligan: Vice President, Product and Vocational Marketing, International Truck

Steve Gilligan serves as Vice President - Product Marketing - North American Truck Operations, of International Truck and Engine Corporation, the operating company of Lisle, Ill.-based Navistar International Corporation (NYSE: NAV), one of the world's leading truck and diesel engine manufacturers.

Bill Distel: Product Marketing Director - On-Highway, International Truck
Bill Distel serves as Director of Product Marketing - On-Highway Trucks of International Truck, one of the world's leading truck and diesel engine manufacturers.

About Navistar:
Navistar International Corporation (NYSE: NAV) is a holding company whose subsidiaries and affiliates produce International® brand commercial and military trucks, proprietary diesel engines, and IC Bus™ brand school and commercial buses. An affiliate also provides truck and diesel engine service parts. Another affiliate offers financing services. Additional information is available at
* All marks are trademarks of their respective owners.


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Webinar: Are You CK-4 or FA-4? Find out which new diesel oil specification is right for you.

Earlier this year, the American Petroleum Institute (API) approved two new diesel engines oil standards, API Service Category CK-4 and FA-4. The new engine oil standards have been developed to protect engines, meet new government regulations, and ensure engine oil performance. Join Kevin Ferrick, Senior Manager for Engine Oil Licensing, API, to find out more about the new CK-4 and FA-4 service categories and which will suit you best.

Speaker: Kevin Ferrick, Senior Manager for Engine Oil Licensing, API

Kevin Ferrick currently manages API’s Engine Oil Licensing and Certification System, a voluntary licensing program designed to define, certify, and monitor engine oil performance. The Program’s marks, the Service Symbol “donut” and Certification Mark “starburst,” help consumers identify quality engine oils for their gasoline and diesel-powered vehicles. Mr. Ferrick also manages API’s Diesel Exhaust Fluid Certification and Motor Oil Matters programs.

Mr. Ferrick became the Engine Oil Program Manager in March 1998. His duties include the management of the API Lubricants Group and its work groups and task forces.


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Webinar: New API CK-4 & FA-4 diesel engine oil specifications are coming and why you need to know about them before December

When the American Petroleum Institute (API) announced that it had approved its latest diesel engine oil standards API Service Categories CK-4 and FA-4, it marked a significant milestone in the development of diesel engine oils. API had developed two new standards, rather than one, to meet new emissions and fuel efficiency regulations and provide improved protection for current and future diesel engines. These new service categories, which become effective on December 1, 2016, improve upon existing API standards by providing enhanced protection against oil oxidation and protection against engine wear, particulate filter blocking, piston deposits, and degradation of low- and high-temperature properties.

Topics include:

 Why new engine oil specifications are needed for heavy-duty diesel engines

 New emissions regulations

 Lower viscosity oils help improve fuel economy

Speaker: Kevin Ferrick, Senior Manager for Engine Oil Licensing, API

Kevin Ferrick currently manages API’s Engine Oil Licensing and Certification System, a voluntary licensing program designed to define, certify, and monitor engine oil performance. The Program’s marks, the Service Symbol “donut” and Certification Mark “starburst,” help consumers identify quality engine oils for their gasoline and diesel-powered vehicles. Mr. Ferrick also manages API’s Diesel Exhaust Fluid Certification and Motor Oil Matters programs.

Mr. Ferrick became the Engine Oil Program Manager in March 1998. His duties include the management of the API Lubricants Group and its work groups and task forces.


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Webinar: How Mobile-Based Driver Safety Can Optimize Your Fleet Operations

As mobile devices continue to make their way into every facet of our daily work lives, how can your organization adopt them without compromising your operations, driver safety and ultimately your bottom line? In this webinar you’ll learn how mobile-based fleet performance solutions are disrupting traditional, outdated and costly telematics solutions. You’ll gain insight into the new technologies and trends that can help you improve your focus on driver safety while keeping a keen eye on your bottom line.

SPEAKER: Dougie Portwood, Director of Strategic Program Management, GreenRoad
SPEAKER: Karen Bryant, Director, GreenRoad


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Webinar: If you perk it, they will come... and stay.

It might seem simple, but the truth is an overwhelming number of drivers said perks are what attracted them to the company they drive for. And, we have the numbers to prove it. We were able to survey over 100 drivers, most of whom have over a year of experience and work for either a mid-size or large carrier. We asked them why they chose to work at the company they do and why they stay there, and we found some compelling whys.


Lance Platt - CEO, EpicVue. Since 2008, Platt has also been the President of Groove Entertainment Technologies, an industry leader in providing DIRECTV solutions to the hospitality industry. During his tenure, Platt's companies have received numerous awards from DIRECTV including four Dealer of the Year awards. For the last several years, Platt has served as a member of DIRECTV's Dealer Advisory Council representing the needs of customers and dealers for DIRECTV. Platt's leadership has its roots in Appreciative Inquiry, a change methodology that uses the lens of "what works" to guide the organizations he leads. Platt holds a PhD in Organization and Management from Capella University.


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Webinar: Preparing for the ELD Mandate

The December 2017 deadline for compliance with the Federal Motor Carrier Safety Administration’s electronic logging device final rule is likely to have wide-ranging impacts for fleet operations and freight capacity. This webinar will outline strategies for successful ELD implementation and benefits of early adoption, as well as how the shipping community prepares for potential supply chain disruptions by working with carrier partners to ensure ELD adoption ahead of the rule’s effective date.
This webinar is brought to you by Commercial Carrier Journal and is sponsored by Omnitracs, LLC.


Amy Mielke: Amy Mielke has over 29 years of experience in the trucking industry working on both sides of the spectrum. Amy has spent the last 13 years at Owens Corning as a senior supply chain transportation sourcing leader, specializing in the sourcing of flatbed transportation, a job which she has held for the past seven years. She is charged with developing the Owens Corning strategy around flatbed transportation that provides a mutual benefit for the company, its carrier base and ultimately the customer. Her career started on the carrier side working for various trucking companies in northwestern Ohio and southern Michigan. In her 16-year career in the trucking industry, Amy held positions from dispatcher to VP of flatbed operations at Peak Transportation. Amy earned her degree in Operations Management from Tiffin University and is currently serving as co-chair of the Carriers-Shippers Relations Committee for the Truckload Carriers Association.

Wayne Brown: Wayne has been at Maverick for 9 years and oversees all IT functions at Maverick, a company well known in the industry for its commitment to technology and innovation. Maverick's IT team was recognized in 2012 by Computerworld with the "Best in BI - Editor's Choice Award". Wayne serves on the Advisory Boards of several software companies including Qualcomm's Product Strategy Council, TMW's ICC Advisory Board and TMT Maintenance Product Advisory Council, Manhattan Associate's Carrier Product Council and Mcleod Software's Logistics Executive Action Committee. Prior to Maverick, Wayne was Manager of Information Technology with Cooper Cameron for 10 years, a global oil and gas manufacturing company based in Houston, TX. Wayne and his wife Angie have been married for 25 years and have three sons, Jake, Sean and Grant.

Brandon Wiseman: Brandon K. Wiseman is an Attorney with Scopelitis, Garvin, Light, Hanson & Feary P.C. He regularly counsels clients on an array of regulatory and transportation-related issues. He defends USDOT safety audits and civil penalty proceedings; conducts on- and off-site due diligence audits in many areas, including USDOT compliance and independent contractor classification; and represents clients before administrative agencies, including state unemployment taxing authorities. Mr. Wiseman is a frequent speaker before transportation industry groups, lecturing on such topics as USDOT compliance and independent contractor classification.

Omnitracs, LLC Representative:

Kam Roshan: Product Manager Kam Roshan oversees the design of regulatory compliance and IFTA-related product features for Omnitracs XRS. She is involved in the planning of strategic development projects to improve regulatory compliance for the transportation industry. Kam has worked with Omnitracs XRS for 11 years and holds a B.Sc. in Business Information Systems from DeMontfort University, U.K.


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Webinar: A Common Sense Approach to Understanding the ELD Final Rule

If your transport operation is using paper logs today, you may soon be required by federal regulation to move to electronic logging devices (ELDs). On December 16, 2015, the FMCSA published a final rule leaving the transport industry to wonder: does this apply to me, and what do I do next? The ELD mandate aims to significantly reduce the paperwork burden associated with hours-of-service record keeping for drivers while improving the quality of logbook data. Additionally, compliant organizations will ultimately reduce hours-of-service violations by making it more difficult for drivers to misrepresent their time on logbooks and avoid detection by FMCSA and law enforcement personnel. Initial analysis by the FMCSA shows it will also help reduce crashes by fatigued drivers and prevent approximately 20 fatalities and 434 injuries each year for an annual safety benefit of $394.8 million.
This 60-minute webinar, including Q&A, will break down the answers to these common questions:

Does the mandate apply to me, or do I fall into exempted status?

How is ELD use mandated, and what will carriers and drivers have to do?

What do I need to know about the technical standards of the rule?

What are the responsibilities as a driver vs. an employer’s responsibilities?

What are the new roadside data transfer requirements: who does what and when?

What supporting documents must I retain with the use of an ELD?

Presenting Experts:

Annette Sandberg, Principal, TransSafe Consulting: Annette Sandberg has been a director of QDI since January 2013. Since April 2006, Ms. Sandberg has served as a principal of TransSafe Consulting, LLC, which provides consulting services relating to regulatory policy compliance, implementation and management of complex transportation and safety programs. In May 2014, Ms. Sandberg was appointed to serve on the Board of Directors for the American Transportation Research Institute. Since December 2010, she has also served as of counsel at Scopelitis Garvin Light Hanson & Feary, P.C. Ms. Sandberg served from February 2009 to September 2014 as a member of the Board of Trustees of Central Washington University.

Ms. Sandberg was Interim President of the National Industrial Transportation League from January 2008 until June 2008. She was the Administrator of the Federal Motor Carrier Safety Administration from August 2003 to April 2006. She also served as Deputy Administrator of the National Highway Traffic Safety Administration from February 2002 until November 2002. Prior to that, Ms. Sandberg was Chief of the Washington State Patrol for six years. Ms. Sandberg provides the Board with substantial knowledge of the regulation of the transportation and logistics sectors as well as broad experience in the public sector.

Fred Fakkema, VP Compliance, Zonar: Fred is currently Vice President of Compliance for Zonar, where he leads product development to meet the needs of customers today and tomorrow. Over the last twenty-four months, Fred has been deeply involved in the ELD (electronic logging devices) mandate, from the policy level down to the compliance level for Zonar’s mobile telematics tablet.

Prior to joining Zonar in 2010, enjoyed a successful a 25-year career with the Washington State Patrol (WSP). During his career, he commanded the WSP Academy, Government and Relations Division and the Commercial Vehicle Division. He is the Past President for the Washington Chapter, FBI National Academy Associates. Fred is a member of the American Trucking Association (ATA) Safety Policy Committee and earned his Master’s Degree in Public Administration from the University of Washington.

About Zonar: Zonar, a leading transportation technology company based in Seattle, has designed a roadway to compliance with the final rules of Electronic Logging Device (ELD) mandate from the Federal Motor Carrier Safety Administration (FMCSA). This new mandate, drafted with the help of Zonar executives, requires the adoption and use of ELDs by all drivers to complete paper records of duty status within the next two years.


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