Running a heavy-duty shop or managing a commercial fleet means making decisions without a clear view of what everyone else is doing. Costs are rising, techs are harder to find, and the pressure to keep equipment on the road is constant. Fullbay's 2025 State of Heavy-Duty Repair report gives you the benchmarks to know where you stand — and what to do about it.
What's inside:
Technician pay data by region, including Canadian benchmarks — techs reported a 9.4% hourly wage increase year-over-year
Shop labor rates across North America, now at a median of $149/hour — up 7.4% YoY
Efficiency and productivity data segmented by shop size and region
How shops are managing parts, inventory, and supplier relationships in a shifting market
Early data on AI adoption in heavy-duty repair — and where shops say they want it to go
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