ACDelco announced Wednesday, June 13, enhanced offerings intended to provide qualified fleet customers access to a multitude of specialized benefits, along with sales and service support. ACDelco says the offerings help commercial, government, rental, police, taxi and other fleet customers maintain their vehicles to help keep their businesses running efficiently, and also create opportunities for ACDelco Warehouse Distributor (WD) customers to build their businesses and their relationships with their fleet customers.
“ACDelco has made significant enhancements to our ACDelco fleet programs,” says Steve Dean, manager of fleet and commercial parts sales for Grand Blanc, Mich.-based ACDelco. “Some of these changes are aimed at helping our Warehouse Distributors go out and compete more aggressively to sell price-sensitive product lines, which can help them earn more of the fleet business. Earning a bigger share of the fleet business is what the ACDelco fleet program enhancements are all about.”
ACDelco Key Fleet program participants receive technical service training at no additional charge, access to a technical assistance hotline, access to the ACDelco TechConnect website and newsletter, complementary Babcox magazine subscriptions and discounts on SPX equipment, Vetronix diagnostic equipment and GM service manuals and training materials. Participants also may qualify for GM’s New Vehicle Supplier Discount (excludes government fleets).
Using ACDelco’s WISE (Web Integrated Service Environment) Internet Parts – or WIP – e-Business program helps streamline the FPPP sales transaction process among the distributor, the fleet and ACDelco. WIP allows a fleet customer to electronically place an order with a local WD. The fleet account receives one consolidated bill from ACDelco for its nationwide purchases, and will have access to monthly parts purchase reports.
To qualify for ACDelco’s FPPP, fleets must service their vehicles or equipment within their own facilities and purchase a minimum of $250,000 annually in parts, among meeting other criteria. “While the FPPP and WIP streamline the ordering and billing process, they also allow local WDs to retain and grow their relationships with their fleet customers,” Dean says. “And if a relationship isn’t what the fleet expects it to be, the fleet has the option of choosing another local ACDelco WD to fill its local orders and will receive the same pricing and consolidated billing.”
