Third-party logistics provider C.H. Robinson Worldwide announced that it has been named by eyefortransport as the Best Third-Party Logistics (3PL) for Retail, topping a list that included 25 other North American and global 3PLs.
eyefortransport, a provider of logistics and transportation information and services, polled 3PL customers throughout North America asking them to vote for the logistics service providers they believe to be the best in the following categories: retail, industrial, high-tech and electronics, automotive, pharmaceuticals, chemical and hazmat, FMCG and fresh food. C.H. Robinson was a two-time finalist for eyefortransport’s Best 3PL Awards, named on both the Best 3PL for Retail and Best 3PL for Fresh Food categories.
According to eyefortransport, customers felt the level of customer service was the single most accurate measure of a 3PL’s value. Customers also noted that great 3PLs had the following attributes: flexibility and proactive problem-solving, delivering on commitments, effective communication, and a closer understanding of the clients’ full supply chain as a means to proactively suggest new strategies.
Jim Butts, vice president of transportation at Minneapolis-based C.H. Robinson, credits the award to the company’s 25,000 appreciative customers and the service-driven culture of the employees at C.H. Robinson. “It is a great honor for our company to be recognized by our customers in this way,” Butts says. “At C.H. Robinson, our employees are dedicated to providing our customers with flexible and reliable solutions to meet each customer’s specific needs, and this award is proof of their everyday commitment to being the best provider in the industry.”