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Toll-free number, safety service patrols I-77 construction

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Motorists who travel through the Interstate 77 Big Walker Mountain and East River Mountain tunnels in Virginia may notice two new efforts to help keep them informed and safe.

To keep motorists informed about travel conditions through the tunnel work zones, the Virginia Department of Transportation has established a new toll-free phone number, (866) 7-TUNNEL. Messages on the toll-free number will give motorists real-time information about how traffic is moving through the tunnel work zones.

In addition to the new toll-free phone number, VDOT’s Safety Service Patrol program will begin patrols along I-77 between Exits 24 and 58 and I-81 between Exits 70 and 86.

VDOT’s Safety Service Patrol assists stranded motorists and provides traffic control during traffic incidents. The patrollers wear bright, highly visible uniforms and drive specially equipped white trucks. When possible, the patrol will:

VDOT’s Safety Service Patrol will be available to motorists from 11 a.m. until 7 p.m. each day.

In the coming weeks, motorists can anticipate 24/7 northbound lane closures at northbound Big Walker Mountain Tunnel due to installation of a barrier wall along the side walls of the tunnel.

The 24/7 closures are necessary to allow the concrete to cure properly and to keep motorists a safe distance from the concrete forms and the anchor bolts used during the curing process.