TransCore integrates VoIP into 3sixty Freight Match

TransCore has added a PC-to-PC or PC-to-landline calling feature into 3sixty Freight Match, the company’s Internet-based logistics service that facilitates matching shipper’s freight to available trucks.

To accomplish this, TransCore integrated Voice-over Internet Protocol (VoIP) within the freight matching logistics workflow of 3sixty Freight Match. With a new feature called 1click2call, available free to all 3sixty Freight Match customers, users can complete a business transaction at a faster rate.

Instead of identifying a load and then shifting back and forth between the computer, phone and databases, a customer – with one click – immediately can call the broker or carrier from the search results screen, with all essential data for the call, such as the carrier’s safety rating, provided on a customized pop-up screen.