Roadway, a subsidiary of YRC Worldwide Inc., announced Wednesday, June 18, the launch of its new Roadway Custom Solutions Specialized Pickup and Delivery Service. Roadway has entered into a strategic alliance with NonstopDelivery Inc., a provider of residential and commercial delivery, to provide customers with full-service final-mile delivery throughout the United States, including Alaska, Hawaii and Puerto Rico.
The company says the new customized service offerings accommodate simple and complex final-mile deliveries to homes and businesses. Solutions will be provided for online purchases, catalog sales, custom-ordered items, strip mall deliveries, urban area storefronts and fixture projects. Typical products delivered under this new service include furniture, consumer electronics, appliances, fitness and recreational equipment, medical equipment, office and home improvement products.
“The addition of the new Roadway Custom Solutions Specialized Pickup and Delivery Service truly complements Roadway’s suite of supply chain solutions to better serve our retail customers and allows Roadway to access the rapid-growth home deliveries market,” says Terry Gilbert, president of Akron, Ohio-based Roadway. “Customers have been asking for an effective solution for this growing segment of business-to-consumer deliveries of heavyweight goods. Roadway listened and created a solution, bringing together expertise from two best-in-class providers.”
Roadway has more than 295 service centers in the United States, while NonstopDelivery has more than 210 distribution points and services in more than 42,000 ZIP codes nationwide. The new program offers customers three levels of service: White-Glove, Threshold and Basic Delivery. Offering a variety of delivery options at each level, service can be tailored to the specific needs of shippers. The service includes Web-based performance metrics and reporting tools designed to provide shippers with end-to-end product visibility across the entire supply chain.
“We’re thrilled about our alliance with one of the most respected names in the transportation industry,” says Steve Senkus, chief executive officer of NonstopDelivery. “By combining Roadway’s extensive national linehaul network with NonstopDelivery’s final-mile distribution network, we’ve effectively created a door-to-door pickup-and-delivery solution offering shippers unprecedented performance and flexibility.”