Southeastern Freight Lines announced that it has been named Lowe’s Platinum Carrier of the Year – the highest award designation possible for the home improvement retailer. Southeastern says it is the only LTL carrier to receive the Platinum-level award – the second year in a row that Southeastern has earned the prestigious Platinum distinction by achieving all four goals set by Lowe’s.
“Lowe’s is proud to recognize the outstanding quality of service and the relationship we have developed with Southeastern,” says Steve Palmer, Lowe’s vice president of transportation. “Their consistent delivery performance, their ability to customize information systems to Lowe’s needs, and their dependable and responsive management team creates a business relationship that will continue to grow with Lowe’s. Southeastern is one of the cornerstones of our program.”
Lowe’s measures carriers each week on meeting four primary objectives, including on-time and claim-free deliveries – two of Southeastern’s primary operational objectives. Consistently exceeding all four standards earns the Platinum level recognition.
“We appreciate this honor from Lowe’s and value the outstanding relationship we have developed over the years,” says Braxton Vick, senior vice president of corporate planning and development at Lexington, S.C.-based Southeastern Freight Lines. “We absolutely welcome and thrive on being measured by our customers. Meeting Lowe’s standards every week of the year is a testament the commitment our employees have in the quality improvement process.”