International Truck and Engine Corporation, the principal operating subsidiary of Navistar International Corporation, and Decisiv, Inc., the provider of an advanced web-based technology designed to enable more informed and timely decisions critical to maintaining commercial vehicles, announced a long term licensing agreement that will extend the Diamond Estimating and Service Partner systems to International dealers and fleet customers.
The Internet-based service management applications, Decisiv says, provide a consistent process that enables more informed and timely decisions critical to maintaining commercial vehicles.
Under the agreement, Decisiv will license its web-based technology to Navistar. Navistar will take control of and integrate the Diamond Estimating System and Service Partner software platforms to work seamlessly with the OEM’s service and parts applications.
Navistar applications that will interface with Diamond Estimating and Service Partner include ISIS, a Microsoft Windows-based program that provides dealer and fleet technicians with easy access to all service related information. In addition, the platforms will be fully integrated with Navistar’s Fleet Charge program that guarantees fleets consistent national parts pricing on International and International All Makes parts at nearly 1,000 North American International dealers.
“Our decision to enter into a long term agreement with Decisiv is a reflection of our desire to offer Navistar’s International commercial truck dealers and fleet customers with a more seamless service management solution,” said Brian Mulshine, manager, Service Development at Navistar.