Arrow announces 4-year/400,000-mile warranty option

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Arrow Truck Sales on Thursday, June 18, announced a four-year/400,000-mile comprehensive engine warranty option on pre-owned units. Arrow says its warranty includes full coverage — not just major components — during the entire four-year period and is available on 2005 and newer Volvo VNLs with less than 500,000 miles.

“We have continually led the charge in providing extended warranty options to the used truck buyer,” says Carl Heikel, president and chief executive officer of the Kansas City, Mo.-based company. “Buyer satisfaction, and exceeding our customers’ expectations, have truly been the key to Arrow’s success in the industry for nearly 60 years.”

“We have always led the industry in this area,” says Lee Wallace, Arrow’s vice president of sales and marketing. “We began including a free 30-day warranty on our trucks in 2003 and started offering a three-year/300,000-mile warranty program in 2007. Today, we offer an extended warranty that’s unmatched by any of our competitors. Our goal is take the worry out of buying used equipment.”