NorCal Kenworth recently relocated to a new full-service 44,000-square-foot facility in San Leandro that serves as its corporate headquarters and offers enhanced customer support. The dealership is located in an industrial area near the Oakland International Airport, less than a mile southwest of the U.S. Interstate 880 and 98th Avenue interchange.
The dealership features a 20,000-square-foot service department with 10 service bays, including a wash bay and a bay dedicated to Kenworth PremierCare ExpressLube and AC preventive maintenance services and VIS-Check. The service department is equipped with a 5-ton overhead crane, allowing technicians to easily service and replace engines and other heavy components. The dealership offers an onsite body shop and a well-stocked parts department, with 50 percent additional storage space than it had at its previous location to keep more parts on hand.
The new location also is equipped with the latest in technology, which allows employees to keep better track of parts inventory, service and body shop repair order status, and helps provide Kenworth customers with fast and efficient service. The new technology also provides drivers wireless Internet access in the customer lounge, so that they can catch up on paperwork while their trucks are being serviced.
“Our new NorCal Kenworth-Bay Area location offers drivers much easier and more efficient access to our dealership for their parts, service, body shop and leasing or rental needs,” says Harry Mamizuka, NorCal Kenworth dealer principal.
NorCal Kenworth-Bay Area, located at 1755 Adams Ave., is open from 7 a.m. to 8:30 p.m. Monday through Friday and from 7 a.m. to 3:30 p.m. Saturday. The telephone number is 510-836-6100 or toll-free 800-870-3457. NorCal Kenworth also has locations in Anderson, Eureka, Gilroy and Sacramento, Calif.