ASE launches maintenance, inspection program

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The National Institute for Automotive Service Excellence has launched its new Maintenance and Inspection (M&I) Program. Delivered exclusively online and consisting of four e-learning training modules and a separate quiz, the program focuses on awareness of the tasks related to maintenance and inspection. An embedded glossary and safety zone section also help to promote proper safety measures.

ASE says the M&I Program was developed in response to requests from the industry for an ASE product targeting entry-level individuals whose responsibilities are concentrated in the vehicle maintenance area. This new e-learning product, a first for ASE, incorporates learning modules to both deliver and measure the knowledge necessary to perform basic maintenance tasks.

Here’s an overview of the content included in the program:

Module 1 – Preparation and Documentation, includes the following sections: A. Preparing Vehicle for Service, B. Locating Information, C. Tools and Equipment, and D. Preparing Vehicle for Customer;

Module 2 – Fluids, Filters, Belts and Hoses Inspection and Service consists of these sections: A. Underhood (Part 1), B. Underhood (Part 2), C. Undercar, and D. Filters and Drive Belts;

Module 3 – Suspension, Tire and Brake Inspection and Service incorporates content within sections: A. Suspension Inspection, B. Tire (Part 1), C. Tire (Part 2), and D. Brake;

Module 4 – Body, Battery, Charging and Electrical Systems Inspection and Service contains sections divided into: A. Body, B. Battery, C. Charging, and D. Electrical; and

Module 5 – A final quiz covering the content in modules 1-4. Upon earning a passing score, the user achieves recognition in maintenance and inspection.

The target audience for this new program includes prospective and entry-level maintenance personnel, as well as any service professional interested in this specialty area. The new M&I Program will be for many a step on the path to ASE’s certification program. Users who pass the M&I Quiz successfully may print a customized certificate of recognition, rather than an ASE certification. For more information on the new M&I Program, go to