Qualcomm, FleetRisk Advisors debut CSA 2010 Safety Performance Service

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Updated May 19, 2010

Qualcomm Inc., a provider of integrated wireless systems and services to transportation, logistics and service fleet companies, and FleetRisk Advisors Inc. on Monday, May 17, announced the CSA 2010 Safety Performance Service powered by FleetRisk Advisors’ The Driving Center.

According to the companies, this new service – which incorporating information from the Federal Motor Carrier Safety Administration’s CSA 2010 Safety Measurement System database as well as vehicle-specific safety performance information from a variety of Qualcomm services –is expected to be commercially available this fall and will offer fleets comprehensive views of a fleet’s compliance with CSA 2010 regulations (according to FMCSA records), predictive tools to identify potential problem areas in future inspections, and proactive training/driver coaching modules to address identified issues.

“CSA 2010 Safety Performance Service gives fleets a new way to proactively manage compliance with these critical and complex regulations,” says Norm Ellis, vice president of sales, services and marketing for Qualcomm Enterprise Services. “Qualcomm is leveraging our more than 20 years of expertise and experience with thousands of customers to bring something uniquely comprehensive and valuable to the market.”

The companies say the CSA 2010 Safety Performance Service will provide customers with a variety of compliance reporting options and the ability to provide proactive driver coaching scripts to driver or safety managers for use in contacting drivers directly to remediate noncompliant behavior; in addition, the service can rate performance data from Qualcomm’s Hours of Service, Critical Event Reporting and Performance Monitoring services with FMCSA formulas to give driver managers a predictive view of where their drivers may encounter problems in the future.

The service also can help fleet managers review each driver’s performance data in the context of their individual duty assignments, with optional views that enable fleet managers to normalize incident data according to miles traveled and trips completed. Additionally, fleet managers can view data by the FMCSA-mandated method of comparing incidents across peer groups of fleets with similar numbers of power units and by a time-based weighted system.

“Scorecards look at what has already happened, and in the new CSA 2010 environment, that is too late,” says Sam Wilkes, chief executive officer of FleetRisk Advisors. “Qualcomm’s unique CSA 2010 Safety Performance Service aggregates data from multiple sources, not just the FMCSA, and turns raw data into focused and effective action plans. The base strategy is to eliminate incidents, violations and bad inspections before they show up on a fleet’s CSA 2010 record.”

Qualcomm and FleetRisk Advisors have collaborated for more than three years on driver-management solutions such as Qualcomm’s Predictive Performance Service, which uses data aggregation, pattern recognition technology and specific knowledge to help carriers identify potential limitations, such as risks pointing to future safety or service failure, on their business performance. Predictive Performance Service, built on a predictive modeling platform, is brought to customers in partnership with FleetRisk Advisors’ Transportation Risk Analytics Center (TRAC).