Con-way Freight announced it has been recognized as 2010 Carrier of the Year by Enact, a transportation technology and third-party logistics provider serving North America. As a preferred carrier for Enact in 2010, the Ann Arbor, Mich.-based less-than-truckload provider achieved superior ratings in the four measurement criteria used to determine top performance: on-time service, customer support, claims ratio and missed pickups.
“I’ve always been impressed with the leadership of Con-way Freight and how they empower their employees to go above and beyond expectations to service the customer, which was evident in their everyday operations,” says Marc Brajkovich, president of Enact.
Con-way Freight, which began working with Enact in 2009, handles thousands of LTL shipments annually for the company and its customers. “This is an accomplishment shared by many people throughout our network,” says Greg Lehmkuhl, executive vice president and chief operating officer for Con-way Freight.
