Holland, a subsidiary of YRC Worldwide Inc., was honored with the 2010 Regional Carrier of the Year award from Echo Global Logistics, a provider of technology-enabled transportation and supply chain management services. This is the second consecutive year Echo has presented Holland with this award.
“Holland makes it easy for us to do business with them,” says Doug Waggoner, chief executive officer of Echo Global Logistics. “Our clients want flexible supply chains, and Holland provides reliable service and extensive next-day coverage that allows them to quickly respond to market conditions.”
In making their selection, Echo rated its transportation providers on 10 criteria they deem essential for meeting their customer service objectives. The criteria consider attributes such as the quality of service, communications, customer service, invoicing accuracy, claims, creativity and pricing.
“We greatly value this recognition from Echo Global Logistics,” says Jeff Rogers, president-Holland. “We know the reputation of Echo rests in our hands when we pick up and deliver their customers’ shipments. Our employees take personal pride in being good ambassadors for Echo and for all customers who call on Holland for their regional transportation needs.”
