Ryder System Inc. has named Old Dominion Freight Line Inc. its LTL National Carrier of the Year for the second year in a row. Given annually, the awards recognize Ryder’s partners who have shown excellence in transporting the company’s freight. Carriers’ performance is measured using a variety of metrics, including on-time performance, claims handling, customer service, technology applications, economic value and innovation.
The honor was presented as part of the 2010 Ryder Carrier Quality Award recognition event, held in Novi, Mich. “We are honored to receive this prestigious award, as it represents our company’s dedication to providing superior service to our customers and partners,” says Chip Overbey, senior vice president of marketing, pricing and strategic development for Old Dominion. “This achievement is a result of the hard work from the entire Old Dominion family.”
This is the 14th year that Ryder has presented the awards, which are given to carriers in 14 different transportation categories. “We are proud to recognize this year’s outstanding carriers by honoring them with Ryder’s 2010 Carrier Quality Award,” says Tim Podvin, general manager of global procurement for Ryder Transportation Management. “We congratulate Old Dominion and our other top carriers who were able to perform above expectations and deliver outstanding customer service in spite of the inherent transportation challenges in 2010.”