TruckDown announced the launch of its next-generation Vendor Locator Service, with additional services targeted to meet the needs of large and small fleets. “This enhanced service offering is very exciting for us as a business and, we hope, for fleets across North America,” says Bob Toews, president and chief executive officer. “Fleets now have access to more ways to locate vendors throughout Canada or the U.S.A., and manage their ongoing vendor relationships to help lower operating costs.”
TruckDown offers two levels of service to fleets: a Basic account, which is free; and a TruckDown Advanced account that comes at a nominal cost. A Basic account provides fleets with the ability to find a vendor, manage the repair and rate the outcome for future reference. The TruckDown Advanced service takes it a step further by allowing multiple users from the same fleet to share information while managing their fleets’ preferred and “do-not-use” vendor lists. Vendors have also benefitted from new features that make it easy for fleets to find and stay in contact with the vendor.
“The My Vendors feature will ring a bell for anybody who has worked in dispatch and tried to maintain a spreadsheet of vendors to avoid or use,” Toews says. “With a unit down, it is easy to forget to cross-check vendor lists, and keeping lists up-to-date is another challenge. TruckDown Advanced provides the ability of doing that cross-check automatically and manage vendor lists seamlessly as part of day-to-day fleet operations. An added bonus is that we keep vendor contact information current for you.”