Kenworth of Newfoundland has moved its parts and service facility in Mount Pearl to a new larger location, which accommodates triple the amount of service department space and more than quadruples parts department size. The 35,000-square-foot facility – which is located on six acres at 172 Glencoe Drive in the Donovan Industrial Park just off the Trans-Canada Highway less than a mile south of its previous location – allows Kenworth of Newfoundland to expand its service department from three to 10 drive-thru service bays.
The department now has ample room for 15 full-time technicians to work on trucks and trailers. Each 120-foot long service bay is long enough to fit a tractor and two trailers in a B-train configuration. The facility also includes a 1,600-square-foot parts display area and a 4,800-square-foot parts warehouse for greater parts availability, and a driver’s lounge. One service bay is dedicated to providing Kenworth PremierCare Express Lube services. The dealership offers 24-hour emergency service and operates a mobile service unit.
“When we opened a Kenworth location in Mount Pearl two years ago, the response from the community was overwhelming,” says Larry Murphy, president of Kenworth of Newfoundland. “There are many things happening in Mount Pearl with nickel mine processing activity in Labrador and the Hibernia oil field production platform off the coast of Newfoundland. Demand for quality service and parts required us to move to a new facility where we can provide that parts and service support more quickly and efficiently.”
The dealership is open from 7 a.m. to 11 p.m. Monday through Friday and from 7 a.m. to noon Saturday. The phone number is 709-364-8251. In addition to Murphy, key dealer personnel include Tony Lambert, general manager; Keith Brophy, service manager; and Mitchell Murphy, parts manager.