Trinium, a provider of enterprise systems for the intermodal trucking industry, has released a Management Dashboard application as the latest addition to its transportation management system. The dashboard product – a collaborative effort between the Trinium product team and its user advisory group of customers – is designed to meet the needs of both managers and front-end system users with various job roles, including customer service, dispatch operations and accounting.
The dashboard aims to provide the front-end user with the capability to configure key performance indicators onscreen that enable them to proactively manage their work assignments proactively. Customer service representatives can configure order queues onscreen to determine their workload by customer or view real-time data updates from port and rail Websites to automate the availability and scheduling process.
Dispatchers can view summarized operational data based on factors such as customer, order type and schedule, with drill-down capabilities into the dispatch screen. Meanwhile, executives can configure key performance indicators that are more relevant to their role, such as top 10 customers by revenue, top 10 customers by margin, summarized terminal performance.