Ruan Transportation Management Systems, one of the largest, family-owned transportation providers in the country, announced that it has selected FourKites to provide real-time load tracking across its business divisions that consists of Dedicated Contract Transportation, Supply Chain Solutions and Certified Brokerage Services.
The FourKites platform gathers real-time location information from more than 35 ELD/GPS providers and driver cell phones, including traditional flip phones. It combines that location information with traffic, weather and estimated driver hours of service to provide real-time ETA updates and exception management.
Integration with Ruan’s in-house TMS powered by Oracle provides Ruan’s team with information in one system.
Ruan’s customer service team said they are looking forward to using the technology to proactively manage exceptions and eliminate check calls to dispatchers and drivers. The technology keeps customers and warehouse teams informed, reducing surprises at the dock, missed appointments and detention hours.
“FourKites has helped us improve the visibility of the freight we manage on our dedicated assets and with carrier partners and provide the real-time estimated time of arrival information our customers need,” said senior vice president of Supply Chain Solutions Marty Wadle.
