Volvo introduces connected, dynamic maintenance service

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Updated Sep 5, 2019

Through partnership with Noregon Systems, Volvo Trucks on Tuesday introduced dynamic maintenance – a connected vehicle maintenance service that the company says seeks to improve fleet operations efficiency through proactive and flexible vehicle-specific maintenance planning.

Ashraf Makki, product marketing manager, Volvo Trucks North America, said the dynamic maintenance platform is designed to optimize planned downtime by enhancing maintenance planning.

Volvo Trucks’ says it new dynamic maintenance service further expands its partnership with Noregon Systems and opens up new capabilities with vehicle telematics. Volvo says the new service uses existing connected technologies and data analytics, combined with Noregon’s platform, to enable customized service plans to an individual-vehicle level to improve fleet operations efficiency.

Dynamic maintenance leverages intelligence from vehicle data analytics using enhanced software features from Volvo Trucks’ Remote Diagnostics systems, Volvo Trucks’ ASIST service communications platform, combined with Norgon’s Trip Vision Interface. The company says it enables a more accurate approach to planned maintenance needs, and replaces traditional ‘set-mileage scheduled’ service appointments. Currently, dynamic maintenance is specific to powertrain-related maintenance services in Volvo Trucks, the company adds.

“The expanded partnership with Noregon enhances the customer interface, bringing the decision-making process closer to the customer through the dealer to enhance service efficiency,” said Makki. “This allows customers to further improve efficiency in their operations and cut down on potentially unneeded, routine maintenance costs and associated downtime.”