Outdated or poorly configured computers are a leading cause of maintenance technology implementation problems, according to Charles Arsenault, president, Arsenault Associates, Atco, N.J., maker of Dossier32 and 24/7 Fleet Online maintenance software services.
Arsenault cites a recent study of company software support records that shows that initial installation problems are often traceable directly to a computer previously used by another department or individual.
“Modern software requires a modern computer,” insists Arsenault. “At the low cost of today’s PCs, there is no reason to use hand-me-down computers for such an important task as automating the fleet maintenance function.
