Is your computer a hand-me-down?

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Outdated or poorly configured computers are a leading cause of maintenance technology implementation problems, according to Charles Arsenault, president, Arsenault Associates, Atco, N.J., maker of Dossier32 and 24/7 Fleet Online maintenance software services.

Arsenault cites a recent study of company software support records that shows that initial installation problems are often traceable directly to a computer previously used by another department or individual.

“Modern software requires a modern computer,” insists Arsenault. “At the low cost of today’s PCs, there is no reason to use hand-me-down computers for such an important task as automating the fleet maintenance function.