Truckmakers offer extensions, deferrals

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Mack Trucks, Volvo Trucks, DaimlerChrysler Services Truck Finance and Navistar Financial Corp. all are offering extensions or deferrals to customers in Hurricane Katrina-stricken areas.

  • Mack Trucks is allowing customers affected by Katrina to skip payments until Jan. 1, 2006, via a program called Hurricane Help, which is available to Mack Commercial Finance customers who reside in counties designated as disaster areas by the Federal Emergency Management Agency. Customers in these counties who meet the program parameters have been entered automatically into this payment assistance program. The skipped payments will be added to the end of the contract without additional interest or penalty.
  • Any customers who experienced a total equipment loss should contact their insurance company before contacting Mack. Mack Commercial Finance customers affected by Katrina should call 877-865-8623, ext. 4026, for assistance.

  • Volvo Trucks customers also can take advantage of the Hurricane Help program from Volvo Commercial Finance, allowing them to skip payments until Jan. 1, 2006. Any Volvo Commercial Finance customer affected by Katrina should call 877-865-8623, ext. 4026 for assistance. However, any customers who experienced a total equipment loss should contact their insurance company first.
  • DaimlerChrysler Services Truck Finance customers in Katrina-stricken areas of Alabama, Florida, Louisiana and Mississippi will be allowed “special circumstance” payment extensions and deferrals. DaimlerChrysler customers can contact a dedicated DaimlerChrysler Services Truck Finance customer service representative at 800-222-4221 to find out more about the payment extensions and deferrals. Freightliner, Sterling and Western Star truck dealers in those same areas who finance their inventories through DaimlerChrysler Services Truck Finance can call a dealer services representative at 800-659-4444.
  • Navistar Financial Corp. customers residing in the FEMA federal disaster areas will be offered a two-month deferral of loan or lease payments. Navistar Financial Corp. — a wholly owned finance subsidiary of Warrenville, Ill.-based International Truck and Engine Corp. — said deferred payments will be moved to the end of the contract, and all normal processing fees and deferral interest will be waived. Customers should contact their regional finance office to see if they qualify.
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