Mack Trucks, Volvo Trucks, DaimlerChrysler Services Truck Finance and Navistar Financial Corp. all are offering extensions or deferrals to customers in Hurricane Katrina-stricken areas.
Mack Trucks is allowing customers affected by Katrina to skip payments until Jan. 1, 2006, via a program called Hurricane Help, which is available to Mack Commercial Finance customers who reside in counties designated as disaster areas by the Federal Emergency Management Agency. Customers in these counties who meet the program parameters have been entered automatically into this payment assistance program. The skipped payments will be added to the end of the contract without additional interest or penalty.
Any customers who experienced a total equipment loss should contact their insurance company before contacting Mack. Mack Commercial Finance customers affected by Katrina should call 877-865-8623, ext. 4026, for assistance.