Innovative Computing Corp. has announced that it reached a new milestone in its 37 years of providing services to the truckload carrier industry when the 5,000th truck began operations via their Internet-based software systems IES Access and IES Access Plus.
Today, Innovative serves carriers ranging in size from less than 10 trucks to more than 10,000. Innovative’s Access system, for example, now serves carriers with between 9 and 47 trucks, with an average truck count of 23 trucks per carrier. Access Plus, on the other hand, serves a base of carriers with slightly larger truck counts ranging to more than 400 trucks, with an average of 97 trucks per carrier.
“This means that not only is Innovative still serving the biggest carriers in the industry, something we’ve always been known for, but that we are also truly serving the smallest carriers with the same quality of software and services that our larger carriers have grown to expect,” says Ernie Betancourt, chief executive officer of Brentwood, Tenn.-based Innovative. “Not only is our customer base broad, but by dispatching over 5,000 trucks and 112,000 loads in one month, our ASP system is today dispatching a combined truck base comparable to that of a top 10 North American truckload carrier.”
Innovative has harnessed the power of the IBM iSeries for the largest carriers in the industry through the Innovative Enterprise Software (IES). In 1999, Innovative made the decision to broaden its reach by using the Internet to make the iSeries available to a wider spectrum of carriers through the inception of its Internet-based IES Access system. More recently, Innovative took this Internet option to the next level by offering its full IES system to Internet customers via the IES Access Plus system.
“We believe that the combination of large and small carriers drives this industry,” Betancourt says. “It is not only impossible, but also unrealistic, for any software provider not to serve the needs of all sizes of carriers. By offering an ASP model, we are able to offer the most robust system on the market to all carriers, regardless of their size. This then lets our customers broaden their options and grow.”