A winning combination of 26 percent sales growth and an entrepreneurial staff dedicated to serving customers contributed to Rush PacLease Houston earning Paccar Leasing Co.’s North American Franchise of the Year. PacLease recently presented the award to the Rush PacLease Houston location to recognize the franchise for success in sales and for the work of its employees in delivering products and services that meet and exceed customer needs.
“It’s been a great year for us,” says Jim Smith, general manager of Rush PacLease Houston and San Antonio franchises. Rush PacLease serves a variety of customers, including companies in the petroleum industry and the food service industry. “There’s no question in my mind that hiring the right people and then empowering them has been a major reason why our franchise has enjoyed its success and earned this honor. We have a lot of great people who have a good entrepreneurial attitude. They work hard at providing customers with the service they’ve come to expect from PacLease, while at the same time finding ways to control costs. That’s why we continue to gain more customers and keep more than 95 percent of our business.”
The 30,000 square-foot Houston location, which is undergoing remodeling to expand service for its customers, now will have another award to display. In 2003, PacLease presented the Rush PacLease locations in Houston and San Antonio its North American Franchise of the Year award for 2002. Last year, the Houston and San Antonio locations earned PacLease’s Southwest Region Franchise of the Year award. “It’s clear that the Rush PacLease Houston location and its employees deserve this recognition for their dedication to serving the needs of our customers,” says Bob Southern, president of Bellevue, Wash.-based PacLease. “They continue to earn awards from our company, but more importantly the respect and continued patronage of PacLease customers.”
PacLease also presented several regional awards to franchises throughout the United States and Canada for their successes. The 2005 regional franchise award winners are: Edmonton Kenworth PacLease, Edmonton, Alberta, Canada; Inland PacLease, Montebello, Calif.; Preferred Truck Leasing, Sparks, Nev.; Cherokee Truck Leasing, Piedmont, S.C.; Stahl Peterbilt PacLease, Edmonton, Alberta; and JX PacLease, Milwaukee, Wis.
