Kenworth of Buffalo has relocated its full-service facility to a newly expanded facility off Highway 5 and Interstate 190 in Lackawanna. The new location is minutes from downtown Buffalo and the Peace Bridge, one of the main truck crossings between the United States and Canada.
A member of Kenworth’s dealer network of nearly 300 locations in the United States and Canada, Kenworth of Buffalo’s new state-of-the-art facility is 22,500 square feet, or nearly twice as large as its former facility. The newly constructed, full-service facility offers a nearly 7,000-square-foot parts department, more parking and six 100-foot long service bays, including one dedicated to Kenworth PremierCare ExpressLube service. Kenworth of Buffalo also provides parts delivery, a motel shuttle service, comfortable driver’s lounge with a microwave, ATM machine and other amenities.
“At this new location, we can offer drivers the amenities that make this facility so much more customer-friendly,” says Dan Penksa, Kenworth of Buffalo’s general manager and vice president. “Since this new facility sits on 6 1/2 acres, drivers have more room to maneuver their trucks into and out of the parking lot and the service bays. That makes a big difference to drivers when they don’t have to jockey their way through more traffic to get their trucks serviced.”
Penksa says with longer service bays, the Buffalo facility can service more trucks simultaneously, up to 25 trucks at one time. That means the service department will be able to offer customers even faster service, he says.
Kenworth of Buffalo is located at 100 Commerce Drive in Lackawanna. Operating hours are 7 a.m. to midnight Monday through Friday and 8 a.m. to 4 p.m. Saturday. The phone number is (716) 852-2800 or toll-free at (800) 688-3380.